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Logistics Claims Coordinator

The Logistics Claims Coordinator works with the Logistics team to ensure all transit claims are evaluated and processed in a timely manner and will own each claim from evaluation to final resolution. The Logistics Claims Coordinator will review and analyze carrier invoices on a transactional level. Reporting to the Senior Accountant, the Logistics Claims Coordinator will be responsible to review, record, and reconcile transactions in NetSuite.

What you'll do

Claims Processing and Completion:

  • Evaluate, process and submit freight/parcel claims to 1stdibs insurers including all related documentation and images
  • Own each claim from evaluation to final resolution
  • Schedule pick up and redelivery for repaired and restored merchandise
  • Record all claims activity and payments in NetSuite
  • Deposit claim checks in Wells Fargo
  • Reconcile transit claims receivable account for month end close

Logistics Payable:

  • Review and analyze carrier invoices on a transactional level on a weekly basis
  • Prepare and reconcile invoices for weekly upload into NetSuite
  • Work cross-functionally with the Logistics teams to resolve any cost discrepancies
  • Be the main point of contact for your assigned carriers.
  • Review and enter repair invoices into NetSuite
  • Reconcile AMEX report for month end close and enter transactions into NetSuite

What you'll bring

  • Bachelor’s Degree (preferred, not required)
  • 1-2 years experience in logistics, operations or supply-chain
  • Thoroughness and attention to detail
  • Advanced Microsoft Excel
  • E-commerce experience a plus
  • NetSuite experience a plus
  • Strong interpersonal and communication skills, with the ability to build and maintain strong relationships internally and externally

1stdibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion, and fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stdibs is a unique blend of expert curators and seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect,, Shutterfly, and Twitter.

1stdibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.